We’re excited to introduce a new system feature designed to help recover orders and support customers who may have stepped away before finishing checkout.
The Abandoned Cart Campaign automatically sends a reminder when someone adds products to their cart but does not complete their order.
Sometimes people get distracted. Sometimes they are still deciding. This campaign helps bring them back to their cart with a simple reminder so they can easily complete their purchase.
How It Works
- A customer adds products to their cart.
- If checkout is not completed, the system triggers the Abandoned Cart Campaign.
- Automated reminders are sent through text and email.
- The customer can return directly to their cart and complete their order.
The Abandoned Cart Campaign helps:
- Recover orders that may have been forgotten
- Remind customers who are still considering their purchase
- Create a smoother, more supportive checkout experience
This system runs automatically in the background, helping customers come back and finish their order with ease.